Here's SPARKLE 2.0 vol. 2

Welcome to the second edition of SPARKLE 2.0 -our revamped internal newsletter.
Like the first edition, we bring you news on the Bank and content you will find very useful. Remember, you can access the newsletter on-the-go.
As always, we will like to have your thoughts on SPARKLE 2.0. Please click HERE to drop your comments.


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GEMZONE is our reward program specially designed for you! It's our way of saying thank you for banking with us.

Maximising our Events/Activation Opportunities

Chima is an Area Manager who is passionate and wants to deliver on his target. He was invited to deliver a speech at a corporate custome's event. He is excited at the opportunity to deliver a speech to sell the Bank's products, services and initiatives.

What are the WRONG and RIGHT steps Chima should follow?

Click HERE to read more.

TOV -Be clear

Here's a link to a Sure Banker video on Tone of Voice.

Communicating in a measured way

Other than ensuring that what we say is clear and devoid of misinterpretation, another goal of our Tone of Voice initiative is to check that we dont over-communicate.

Here's a link to an article in Punch newspaper that addresses this.

Opportunities in Livestock Production

Do you know that there's a large probability that the last beef you ate came from an imported cow? For this and other exciting insights on livestock production in Nigeria, click the link below to watch a live interview with Head, AgriFinance, Lois Sankey.

Livestock Production Insights

BET7 Records Largest Number of Applicants

The recently launched seventh season of our flagship Corporate Sustainability Initiative, Building Entrepreneurs Today (BET7) has recorded the largest number of applications ever.

Click HERE to read more.

Agri-finance Tit bits & Ginger

Ginger is highly valued in international markets for its aroma, pungency, high oil and Aleoresin content. The export markets for ginger include the United Kingdom, Germany, Spain, Netherlands, France, United States of America, Russia, Saudi Arabia among others.

The harvest season for ginger typically starts in October and often lasts till April or May.

Click HERE to read more on this very useful crop.

ToV Sure Banker
ISO Award
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Will FinTechs Replace Banks?
Picture this:
It's the year 2027 and you want to carry out a banking transaction, say, you want to pay for an item youre buying from China. Do you:a

a) Pay through your bank
b) Pay through a FinTech
The option you select will most likely depend on your understanding (and projection) of the financial landscape where banks and FinTechs are beginning to co-exist.

Click HERE to read more.

What are you sharing online?

"F**king ni**ers, go back to Africa get over your pity party you created this hatred and you own kind brought your great great parents over here [sic]."

When Christine Lindgren decided to post this racist expletive-laden rant on Facebook, she probably didnt know it will cost her her job.

Click HERE to read more.

Have you watched Tech Turks recently?

Tech Turks is a 15 minutes talk series featuring businesses that are leveraging digital technology to provide solutions that make living better and easier. These companies are gradually defining the information technology landscape in Nigeria.

Anchored by Uzoma Dozie, the series gives insights on technological solutions disrupting the market presently as well as what Nigeria's future digital economy will look like.

Here's a link to the Tech Turks recordings on Youtube.

We Are Making Digital Financial Services Work for Women

We recently deepened the discussion on financial inclusion by partnering with Women's World Banking to host a workshop on Making Digital Financial Services Work for Women.

Held in Lagos, the three-day workshop brought together executives from several of our partner institutions working to scale digital financial services (DFS) solutions to increase uptake and usage by women.

Click HERE to read more.

Diamond SWAG Supports Youth Enterprise

We had a beautiful time at the Lagos NYSC camp during the Batch A SAED (Skills Acquisition & Entrepreneurship Development) Lion's Den closing ceremony.

The event, which had in attendance First Lady of Lagos state, Mrs Bolanle Ambode, featured a variety of handmade products on display as well as a lecture on "How to Start with What You Have" by past BET winners. A PocketMoney4AYear draw was also conducted where five lucky corps members emerged winners.

Here's a link to pictures from the event.

Diamond Supports Young Inventors
We concluded our Youth and School Banking summer campaign by sponsoring the Young Inventors Tech Expo 2017.
Held at Admiralty Conference Centre, Lagos on 1 September 2017, the event brought together students from various primary and secondary schools across the country to showcase their tech ingenuity and inventions.
Click HERE to see pictures from the exhibition.

Diamond Bags ISO 20000 IT Management Certification
Do you know that Diamond Bank was recently awarded the ISO/IEC 20000-1: 2011certification from the British Standards Institution (BSI)?
The certification recognises businesses that are able to link and execute business and IT objectives effectively through the implementation and consistent maintenance of service management requirements.
The certification was presented to the Bank after a robust process and systems audit exercise and is a demonstration of our resolve to use technology to provide excellent customer service.
Here's congratulating everyone on the award.

Keep Sparkling