Following the spate of scam mails in circulation, please note the following:

  • Diamond Bank will NEVER request for your account information or an update of your personal banking details (including BVN) via e-mail or telephone.
  • Please DISREGARD and DELETE all such emails as these are scam emails intended to defraud you.
  • In addition, NEVER generate a token or passcode for anyone via telephone, e-mail or internet chat.
  • Always ensure you check that the sender of all Email messages is Diamond Bank before responding to any Email.
  • Diamond Bank contact centre will never call you to request that you click or respond to any email.


To report such emails or for more information, please call 0700-300-0000, send an SMS to 30811 or email us at To offer feedback or make a complaint, Kindly send an email to


See links below for samples of the fraudulent messages currently in circulation. Customers should guard against falling victim of such mails.


Sample Scam mail 1
Sample Scam mail 2
Sample Scam mail 3
Sample Scam mail 4
Sample Scam mail 5

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