Shared Values Integrity We are honest and truthful. This explains our moral obligations as a Bank to our customers, stakeholders and employees. Competence: We are equipped with clusters of related abilities, commitments, knowledge and skills that enable us effectively exceed our customer's expectations. Leadership: We are a leading financial institution and take leadership role in the industry that involves providing the information, knowledge and methods that enable us serve our customers better. Accountability We account for our activities, deliver our promises, accept our responsibilities and are transparent in all our dealings in line with global best practices. Passion We are professionals dedicated and relentlessly devoted to the pursuit of excellence by providing value-adding solutions. We are a customer-oriented service institution. Our people, our community and the physical environment are the core constituents of our value system. We seek to carve the image of a strong stakeholder and player in the national and global wealth creation process. Our goal is to build a culture of excellence in collaboration with like-minded institutions and organizations in Nigeria and around the world.