Diamond Mobile is our SMS banking service that allows you access to basic banking transactions through your mobile phone. With Diamond mobile you can
- Check your account balance
- Transfer funds between your related account
- Perform third party transfer
- Send money to non account holders
- Stop cheques and a host of other basic banking transactions
Diamond mobile is basically putting your bank in your hands.
What are the benefits?
- It is convenient and secure.
- Irrespective of the service provider being used, this service saves you time and effort of coming to our branches, as you can easily carry out your banking transactions from the comfort of your GSM phone.
- It is very cost effective.
- This service is available 24 hours.
How Secure Is This Service?
Once you register for the service, your PIN (Personal Identification Number) is automatically tied to your GSM number(s), the PIN is known only to you and no one else.
It is necessary to ensure your PIN is kept secured at all times. Also note that your PIN can be changed at any given time (see table for more details).
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Getting started
After activation, a four digit PIN is sent to your phone via SMS (Short Message Service). This PIN serves as the only authentication code for all transactions on the Diamond Mobile channel.
There are two methods for using the service, namely:
- Simple plain SMS request
- Mobile banking java application
Simple Plain SMS Request
This method uses the conventional SMS to make service requests. All you have to do is just to send a pre-formatted SMS as shown in the table below to our mobile banking server numbers: 0803-535-4177 ,0803-535-4301 or 0808DIAMOND(08083426663) using the normal SMS facility on your phone. Let us take a quick look at these pre-formatted SMS.
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S/N
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Transaction
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Description
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Syntax
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1
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Get Current Balance.
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This retrieves the Current balance for the requestor.
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FORMAT: PIN.BALANCE.ACCNO
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2
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Get Last 5 Transactions
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Retrieves the last five (5) transactions for the requestor and also appends the Current balance.
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FORMAT: PIN.TRANSACTIONS.ACCNO
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3
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Get Current Exchange Rates
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This retrieves the Current exchange rates for all define currencies. No user intervention required.
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FORMAT: PIN.RATES.ACCNO
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4
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Change your PIN
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Subscribers can change their PIN automatically with this request.
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FORMAT: OLDPIN.CHANGEPIN.ACCNO.NEWPIN
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5
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Confirm Cheque
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Customers can confirm cheques with request. However, this request requires user intervention.
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FORMAT: PIN.CONFIRMCHEQUE.ACCNO.CHQNO
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6
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Stop Cheque
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Customers can stop cheques with this request. However, this request requires human intervention.
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FORMAT: PIN.STOPCHEQUE.ACCNO.CHQNO
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7
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New Cheque Book
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Customers can request for new cheque books for a particular account and also specify the number of cheque leaves required. This request requires user intervention.
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FORMAT: PIN.NEWCHEQUE.ACCNO.LEAVES
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8
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Uncleared Effects
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This reports all uncleared effects/transaction in a particular customers account.
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FORMAT: PIN.UNCLEARED.ACCNO
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9
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Funds Transfer (within bank)
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Customers can transfer funds from one of their accounts to another within the same bank.
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FORMAT: PIN.FUNDS.ACCNO.TOACCNO.AMOUNT
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10
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Mobile Money Transfer
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Customers can transfer funds from one of their accounts to a third party beneficiary.
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FORMAT: PIN.MMT.ACCNO.BENEFICIARYNAME.AMOUNT
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11
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Interest Rate Enquiry
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Customers can find out the various interest rates for the various products
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FORMAT: PIN.INTERESTRATES.ACCOUNT
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Mobile banking JAVA Application
This method uses a JAVA application that must be installed on your phone. The application uses an interactive menu that prompts you for necessary information each time you want to make a request on mobile banking.
You do not have to send any pre-formatted syntax when you have this application installed on your phone. This makes using mobile banking very interactive and simple. To enjoy this, your phone must be JAVA enabled. Most modern phones always come with JAVA application.
How do you download this application on your phone?
- You can download the application direct to your mobile phone if it is GPRS enabled. Start your WAP browser and navigate to the following web address: http://www.diamondbank.com/mobile/mobilebankerpro.jar. The installation process will start immediately on your phone. Follow the onscreen instruction to complete the installation.
- Download the JAVA application onto your computer now and then transfer the file from your computer to your handset either via infrared , Bluetooth or your phone's USB cable
- You can also receive the mobilebanker PRO application via infrared or bluetooth from someone who has installed the application on his or her handset.
If you have enquiries about the Diamond Mobile Channel, please do not hesitate to call our 24/7 Contact Centre on 0700-300-0000. You can also send an email to
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or visit any Diamond Bank Branch near you.
Download Mobile Application
Thank you for choosing Diamond Bank.
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Click here for more information on compliant phones, request codes & syntax, application forms and Mobile Banking requirements
