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Guide on How to use Value Added Service on the ATM

Diamond Magic Transfer

Send money to non-bank account holders. Beneficiaries can simply and easily collect funds at the ATM.

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Magic Transfer

Magic Transfer
Follow the steps below to perform a Magic Transfer transaction from a Diamond ATM:

  • Insert the Diamond Debit card or use Magic Cash to access the ATM, then enter your PIN
  • Select Magic Transfer Services on the Home screen
  • Select Magic Transfer at the top left corner of the screen
  • Select the Account to debit for the transfer and enter the amount
  • Choose a six digit password (Numbers only. You will need to send this to the beneficiary to collect funds along with the Magic Transfer Code sent to their mobile phone)
  • Enter the beneficiary's mobile number (The Magic Transfer Code will be sent to this number)
  • Transaction summary is displayed for confirmation
  • Receipt is generated with Magic Transfer Code and Amount.

NB:
There is a N20, 000 limit for each Transfer and N60, 000 daily limit. Also the service attracts N200 fee for each Magic Transfer exclusive of VAT.
Transfers must be in multiples of 1,000.

 

Collect Magic Transfer
Follow the steps below to collect Magic Cash Transfer funds sent to you:

  • Select Collect Magic Transfer on the ATM screen
  • Enter the Magic Transfer Code (This is sent to your mobile phone)
  • Enter the password (sent to you by the sender)
  • Transfer summary is displayed for confirmation. Press enter to confirm
  • Cash is dispensed.
  • Receipt is generated.
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Funds Transfer Services

Transfer funds to any Diamond account (Own and Third Party).

Fund Transfer to Own Account/3rd Party within Diamond Bank
Follow the steps below to transfer funds to your other accounts/3rd Party accounts in Diamond Bank.

  • Insert the Diamond Debit card or use Magic Cash to access the ATM, then enter your PIN
  • Select Fund Transfer Services on the Home screen
  • Select Transfer to Diamond Bank
  • Select Preferred own account displayed or others to transfer to a 3rd Party.
  • View Transaction summary and confirm by selecting Confirm
  • Receipt is generated.

Maintained Beneficiaries
Transfer funds to Diamond Online maintained beneficiaries using the ATM.

Set - Up of Maintained Beneficiary on Diamond Online
See below steps to make your maintained
Diamond Online beneficiary available on the ATM for Fund Transfer.

  • Login to Diamond Online with Token
  • Select Fund Transfer on the menu list
  • Click on maintain beneficiary to show list of already maintained beneficiaries
  • Look for the beneficiary you wish to see on the ATM for Fund Transfer and Click on Modify
  • Select Template Settings
  • Then on Transaction Type Drop down - select Fund Transfer in Bank
  • Under Maintained Category Drop down - If you have your beneficiary grouped under a category, select the category
  • Select account to debit Drop down – Select from your linked account, the one you wish to debit always for this beneficiary
  • Amount - This is optional (any chosen amount is the amount that will always be transferred unless modified)
  • Beneficiary has been maintained and will appear under Maintained Beneficiaries on the ATM.
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Bills Payment

Top up your airtime and make bills payments for various services such as Cable TV (DSTV etc.), Utility Bills etc.

  • Insert the Diamond Debit card or use Magic Cash to access the ATM, then enter your PIN
  • Select Bills Payment on the Home screen
  • Select the type/group of Bills you want to pay (Air Time top up, Cable Tv, Utility etc.)

For Airtime Top;

  • Select specific Telco, Etisalat, MTN, GLO, Airtel etc.
  • Enter the mobile number you wish to recharge
  • Transaction summary is displayed for confirmation
  • Receipt is generated and your mobile number recharged.

For Cable Tv;

  • Select the Specific Cable Tv, DSTV, MyTv, GoTv etc.
  • Enter your smartcard number
  • Transaction summary is displayed for confirmation
  • Receipt is generated and your cable account credited instantly.
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Follow the Same Process for other Bills Payment

Cash Deposit

  • Confirm that the Cash deposit functionality is available in the Diamond Bank location
  • Insert your Diamond debit card or use the magic cash option
  • Enter your valid PIN
  • From the home screen, select Cash deposit
  • Select the preferred account to credit
  • The Cash acceptor shutter will open to enable you deposit in your note
  • Click confirm and transaction is completed
  • Receipt for deposit sum is generated
  • Beneficiary receives an alert and Cash deposit is confirm.

Note that you can only make Cash deposit to own account only

FAQs on Value Added Services

Magic Transfer enables you to transfer to Diamond bank customers and non-Diamond Bank customer on Diamond ATM.

You can use your debit card or the Magic Cash access.

All Diamond Customers can are enabled to use the new services, you don’t need to register.

  • Insert the Diamond Debit card or use Magic Cash to access the ATM, then enter your PIN
  • Select Magic Transfer Services on the Home screen
  • Select Magic Transfer at the top left corner of the screen
  • Select the Account to debit for the transfer and enter the amount
  • Choose a six digit password (Numbers only. You will need to send this to the beneficiary to collect funds along with the Magic Transfer Code sent to their mobile phone)
  • Enter the beneficiary's mobile number (The Magic Transfer Code will be sent to this number)
  • Transaction summary is displayed for confirmation
  • Receipt is generated with Magic Transfer Code and Amount.

You have a 20,000 naira limit per transaction, but a daily limit of 60,000 naira.

Yes, you are charged 200 naira per transaction

You can transfer to your own account and third party account in Diamond Bank.

Yes you can transfer to Maintained Beneficiaries by following the steps as outlined in the slide

The limit is the same you have on Diamond online.

Airtime vending for all Telco network, Cable Services, Internet Services