To succeed in today's competitive marketplace, you must have an easy access to your company's financial information. Whether your collection or disbursement information or simply account balances. Diamond E-Biz products offer you the opportunity to: Gain a complete view of your company's cash position, Access information when and how it is most useful to your internet or phone, Initiate transactions with confidence, knowing that Diamond Bank highest priority on customer confidentiality is not negotiable.
Our e-Biz solution is driven mainly through our Online, Mobile and Automated Teller Machines. It helps to further streamline your banking needs and saves you time and money. You can use your computer or your telephone to check balances, review transactions; effect funds transfer between accounts and also access other information that you may require. It is made available to our numerous customers who have the need to be up to date with their account information.
Benefits
- It is convenient and secured.
- Easy access to information.
- It saves time and money.
Diamond Mobile
This is our SMS Banking channel. Diamond Mobile is a mobile banking service that enables customers’ access their accounts through their mobile phones. It also allows customers to carry out most basic banking transactions from the convenience and comfort of their homes and offices.
Features:
- Balance enquiry
- Term deposit enquiry
- Statement request
- Transfers between own accounts
- Third party Transfer
- Interest rate enquiry
Diamond Online
This is our Internet Banking channel. It allows you to do basic banking transactions from anywhere in the world and at any time of the day. All you just need is a computer connected to the internet.
Features:
- Account balance enquiry
- Transfer Funds
- Third party transfers
- Interest rate enquiry
- Statement download to PC
- Exchange e-mail messages with the bank
Diamond Dial
This channel allows you to access your account via our telephone response access line. You can perform basic banking transactions like balance enquiries, last five transactions etc. with our toll free contact centre number-0808CALLDBC (08082255322) and our telebanking land line number-012701500, you can always have access to your account on a 24 hour basis.
Features:
- Balance enquiry
- Cheque book request
- Mini statement
Diamond Connect
Diamond Connect is a channel service that enables customers’ access their accounts through a dedicated Personal Computer (PC), telephone line and modem. This channel is basically for Individuals and corporate organizations that desire to have alternative access to the Diamond Bank accounts via a secure remote access (using a personal computer, telephone line and modem) from any location in the country.
Features:
- Checking account balances
- Getting details of uncleared deposits
- Downloading statement to PC
- Confirming status of issued cheques
- Exchanging e-mail messages with the bank
Any Time Money (Automated Teller Machine)
For the convenience of our customers we have installed self-service Automated Teller Machine (ATM) in strategic locations. We call it Any Time Money, because it enables the customer to cash money from his/her account and to carry out other basic banking activities, outside our banking halls and beyond banking hours.
Features:
- Cash Withdrawal
- Balance Inquiry
- Mini Statement
- Chequebook Request
- Full Statement Request
- Funds Transfer (between related accounts)
Western Union Money Transfer
Western Union Money Transfer (WUMT) is a leading provider of global money transfer services, providing people with fast, reliable and convenient ways to send money around the world. We offer Western Union Money Transfer (WUMT) service to customers and non-customers alike. This means that from our bank, anybody can receive money sent from anywhere in the world through the Western Union Money Transfer. We pay beneficiaries in preferred payment currency (Dollars or Naira)
With Western Union you stay connected, overcome barriers, and realize your dreams
How to Cash Western Union Money Transfer
The beneficiary of WUMT approaches any of our branches with the following information:
- Proper identification (valid and ( *accepted ) means of identification)
- Remitter's full name
- Remitter's address
- Expected amount
- Country, state or city that money was sent from
- Money Transfer Control Number (MTCN)
The branch operations services processes and pays beneficiary without delay.
WHY PATRONIZE THE DIAMOND WESTERN UNION SERVICE
- Customer oriented organization - At Diamond Bank, customer satisfaction is the principal goal and thus, Western Union transactions are typically perfected speedily.
- Timeliness of transactions - Diamond Bank is a well-grounded pioneer in the realm of interregional transfers, having institutionalised integrated banking in Nigeria.
- At Diamond Bank, we pay Western Union in Dollars and there are no delays. Our friendly staff will make your transactions speedy, satisfactory and very memorable.