Keep your plastic secure
ATM cards offer convenience and flexibility. Unfortunately, you need to be aware of how to protect your cards against crime because criminals find these benefits a great temptation.

Chip and PIN
Keep your PINs and passwords confidential and safe always.
Chip and PIN is a very simple way to keep your money safe. The system makes it much more difficult for criminals to gain access to your account.
In the past, you would sign a paper receipt to verify your card payments. Now you simply enter a four-digit Personal Identification Number (PIN), just like you do at a cash machine.

Stay safe
Criminals are particularly keen on getting the PINs connected with your debit and credit cards. Whether you are banking online or entering your PIN details in a public place, always be vigilant.

Chip and PIN tips

• Always keep your card out of sight and in a safe place, and never let anyone else use it.
• Never tell anyone your PIN, not even your family, the bank or the police and never write it down anywhere.
• When you receive a new PIN, memorise it straightaway and destroy the slip immediately.
• Do not share your password details with any third parties. Passwords should be known only to you. It is also a good practice to change your passwords regularly.
• When considering a suitable password for an account or online application, avoid using family or pet names, birthdays or ages, which criminals could match from stolen data.
• Never use the same password for different accounts.